Refund Policy

1. No refunds

All payments made to StaffiX are final and non-refundable. We do not offer refunds, credits, or prorated billing for any reason, including but not limited to:

• Cancellation of a subscription before the end of a billing period.
• Downgrading to a lower-tier or free plan mid-cycle.
• Unused time remaining on a paid plan.
• Dissatisfaction with features or the Services.
• Accidental purchases or failure to cancel before a renewal date.

2. Subscription cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation stops future charges but does not entitle you to a refund for the current or any past billing period. You will retain access to paid features until the end of your current billing cycle.

3. Free trial

Where a free trial is offered, no charge is made during the trial period. If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan and you will be charged according to your selected plan. That charge is non-refundable.

4. Exceptions

Refunds will only be considered in cases where we are legally required to provide one under applicable consumer-protection law. If you believe such a legal entitlement applies to your situation, please contact us at the address below.

5. Disputes and chargebacks

If you have a concern about a charge, please contact us before initiating a chargeback with your bank or payment provider. Unauthorized chargebacks may result in immediate suspension of your account.

6. Contact us

For billing questions or to discuss a charge, please reach out:

• Email: hello@staffix.co

For full terms governing your use of StaffiX, see our Terms & Conditions.