Terms & Conditions

1. Agreement to terms

These Terms & Conditions (“Terms”) are a binding agreement between you and [LEGAL ENTITY NAME] (“StaffiX,” “we,” “us,” or “our”) governing your use of the StaffiX bot, website, and related services (the “Services”), including when accessed through another platform such as Slack, Microsoft Teams, or LINE.

By installing or using the Services, you agree to these Terms. If you do not agree, do not use the Services. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization.

2. Eligibility

You may use the Services only if you are [16/18] or older, capable of forming a binding contract, and not barred under applicable law. Accounts must be registered by a human; automated registrations are not permitted.

3. The Services

StaffiX provides workforce-automation tools — including attendance tracking, break and leave management, daily reporting, and payroll-related exports — delivered through chat platforms and a web dashboard. We may add, change, or remove features over time. New features are subject to these Terms.

4. Accounts and responsibilities

• You are responsible for the accuracy of the information you provide and for all activity under your account.
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to configure and use StaffiX in compliance with applicable employment, labor, and privacy laws in your jurisdiction, including obtaining any employee consents required for attendance and payroll processing.

5. Acceptable use

You agree not to:

• Use the Services for any illegal or unauthorized purpose, or violate any law in your jurisdiction.
• Interfere with or disrupt the Services or their infrastructure.
• Attempt to gain unauthorized access to any system or data.
• Reverse engineer, copy, or resell the Services except as permitted by law.
• Upload malicious code or use the Services to infringe others' rights.

We may suspend or terminate accounts that violate these Terms, where appropriate with notice.

6. Fees and payment

• Paid plans are billed in advance according to our current pricing schedule.
• A valid payment method is required for paid plans. Free plans do not require payment details.
• If you upgrade or downgrade, the new rate applies [immediately / at the next billing cycle].
• Fees are exclusive of taxes; you are responsible for applicable taxes, levies, or duties.
• We may change fees with [30] days' notice, reflected on the Pricing page.

7. Refunds and cancellation

[STATE YOUR POLICY CLEARLY — e.g., “You may cancel at any time; cancellation takes effect at the end of the current billing period. We offer a [60-day] money-back guarantee on [annual] plans. Monthly fees are non-refundable, and we do not provide prorated refunds for partial periods.”]

Note: a clear, fair refund policy is a competitive trust signal. Decide this deliberately with counsel.

8. Free trials

We may offer a free trial of paid features. At the end of the trial, your account will [convert to a paid plan / revert to the free plan], as described at sign-up. We will tell you before any charge begins.

9. Intellectual property

The Services, including software, design, and the StaffiX name and logo, are owned by [LEGAL ENTITY NAME] and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Services during your subscription. You retain ownership of your data.

10. Customer data

You retain all rights to the data you and your team submit (“Customer Data”). You grant us a limited license to process Customer Data solely to provide and improve the Services, as described in our Privacy Policy. Our handling of personal data is governed by that policy and, where applicable, a Data Processing Agreement available at [DPA URL].

11. Third-party platforms

The Services integrate with third-party platforms (Slack, Microsoft Teams, LINE, and others). Your use of those platforms is governed by their own terms, and we are not responsible for their availability, security, or practices.

12. Service availability

We work to keep the Services available and reliable but do not guarantee uninterrupted access. We may perform maintenance, and we may modify or discontinue features with reasonable notice where practicable.

13. Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that the Services will be error-free, secure, or meet every requirement. StaffiX is a workforce-automation tool and does not provide legal, tax, or HR-compliance advice; you are responsible for ensuring your use complies with applicable laws.

14. Limitation of liability

To the fullest extent permitted by law, [LEGAL ENTITY NAME] will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits or data. Our total liability for any claim arising out of the Services will not exceed the amount you paid us in the [12] months before the claim.

15. Indemnification

You agree to indemnify and hold harmless [LEGAL ENTITY NAME] from claims arising out of your use of the Services, your Customer Data, or your violation of these Terms or applicable law.

16. Termination

You may stop using and uninstall the Services at any time. We may suspend or terminate your access for violation of these Terms or non-payment. On termination, your right to use the Services ends, and we will handle your data as described in the Privacy Policy.

17. Changes to these terms

We may update these Terms from time to time. We will post the updated version with a new “Last updated” date and, for material changes, provide notice. Continued use after changes take effect constitutes acceptance.

18. Governing law and disputes

These Terms are governed by the laws of [JURISDICTION], without regard to conflict-of-law rules. Disputes will be resolved in the courts of [JURISDICTION], unless applicable law requires otherwise. [Add arbitration clause if desired, with counsel.]

19. Contact

• Email: [SUPPORT/LEGAL EMAIL]
• Address: [REGISTERED ADDRESS]